On January 10 2010 09:40
Being a developer, I love to write big brand new spanking things to wow people. Why do the little things if you can make one awesome big thing. I’ve read many times and seen quite a few times over the past 4 years of working with businessfitness that it’s really the little things that count. It’s still great to write big new modules to sell, but the little annoyances are the bits that really piss people off in day to day use of software and fixing those really have the biggest effect on people.
HowNow™ being the fairly large program that it is has quite a few little areas that may not work how people are quite used to seeing them work in other areas of Windows. These can be caused by a number of different things from components that just won’t play nice to small bugs. A couple of small examples are… the grid within HowNow has never properly responded to Page Up and Down correctly (it used to only move 1 row up or down) in the current version of HowNow we finally found a way to get the Grid to work correctly so Page Up and Down works like it does in Windows. Already the few clients on the new version of HowNow are over the moon. Another example was when searching for a contact the contact name was being highlighted and accidently typed over by some clients, simply no longer highlighting the name has improved the day to day use and efficiencies with our clients.
I’d always encourage any users to let us know if they have any day to day annoyances with our products so we can improve them for you.
Anyone writing software should try to stop and take a look at a few of the little things every release and just see what might be annoying your users and see if you can’t improve their day. Now back to writing my huge new feature…